🔄 Easy Returns & Refund Guidelines

At 𝒍𝒖𝒄𝒌𝒏𝒃𝒏𝒃𝒏𝒃™, we want every purchase to feel reassuring from the moment you order until the product arrives.

Changed your mind or feel that an item is not quite right? Ah, no worries—eligible products may be submitted for return within the timeframe described below. 🪺

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🕰️ Our 180-Day Return Window

Eligible merchandise may be returned within:

180 days from the date of delivery

To qualify for a return, the product should generally be:

• Unused and unworn

• Unwashed

• Free from damage or alteration

• In its original condition

• Complete with accessories and included parts

• Returned with original tags still attached

• Placed in the original packaging whenever available

Proof of purchase may be required before a return can be approved.

Products that show signs of use, damage, improper handling, washing, alteration, or missing components may not qualify for a refund or exchange.

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🏷️ Promotional & Final-Sale Merchandise

Items clearly labeled “Final Sale” at the time of purchase cannot normally be returned, refunded, or exchanged unless required by applicable law.

Discounted products that are not specifically identified as Final Sale may be eligible for:

• An exchange

• Store credit

• Another approved resolution

Eligibility depends on the offer conditions shown when the order was placed.

Oh, and please review promotional terms carefully before checkout—some special offers may have different return conditions. 🎫

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📨 Step 1 — Start Your Return Request

Before sending anything back, email our customer-care team at:

service@yaznaaz.shop

Please include:

• Your full name

• Order number

• Product name

• Reason for the return

• Whether you prefer a refund, exchange, or store credit

• Clear photographs when the item is damaged, defective, or incorrect

Our team will review the request and provide instructions if the return is approved.

Please do not mail merchandise back without authorization.

Packages sent without approval may be delayed, refused, or returned to the sender.

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📦 Step 2 — Prepare the Package

Once your return has been authorized, carefully pack the approved merchandise.

Whenever possible, include:

• The returned product

• Original packaging

• Attached tags

• Accessories and components

• Instruction manuals

• The invoice or order information

• Return authorization details

If the original shipping box is unavailable, use a durable replacement box or mailer that protects the item during transportation.

Please follow the packaging requirements of your selected carrier. A little extra protection goes a long way! 🧸

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🏷️ Step 3 — Attach the Return Label

If a return label is supplied, place it securely on the outside of the parcel.

Before shipping:

1. Remove or completely cover previous shipping labels.

2. Make sure the package is fully sealed.

3. Confirm that the return label is readable.

4. Keep a copy of the tracking number.

5. Deliver the parcel to the carrier listed in the instructions.

Depending on the return authorization, the package may be shipped through a carrier such as USPS, UPS, FedEx, or another approved delivery provider.

Please use only the return destination provided by our support team.

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🚨 Do Not Return Items to Our Business Address

The business address shown on our website is not automatically an authorized return warehouse.

Do not send products to:

2410 Yates Ave, Commerce, CA 90040

unless our customer-care team has specifically confirmed that address in writing for your return.

Packages sent to an unauthorized location may not be received or processed.

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🚚 Return Shipping Costs

Unless the item is confirmed to be damaged, defective, incorrect, or otherwise covered by applicable consumer law, return shipping expenses are generally the customer’s responsibility.

Possible return-related costs may include:

• Postage

• Tracking

• Insurance

• Packaging

• Customs charges

• Carrier handling fees

We recommend using a trackable shipping method.

We cannot guarantee processing for a return package that does not reach the authorized return facility. 📍

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🧾 Step 4 — Inspection & Confirmation

After the authorized parcel arrives, our returns team will inspect it.

The review may include checking:

• Product condition

• Tags and packaging

• Included accessories

• Signs of use

• Return authorization

• Order eligibility

• Reason for return

Once the package has been received, we will normally email you to confirm its arrival.

Please allow time for the parcel to be checked—yep, every return needs a proper review before the next step. 🔍

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💳 Refund Processing

When a return is approved, the eligible refund will generally be issued to the original payment method within:

7 business days after inspection and approval

Please note that your bank, card issuer, or payment provider may require additional time to display the credit on your account.

The time needed for the refund to appear depends on the financial institution and is outside our direct control.

Original shipping charges, return postage, customs fees, and other non-refundable expenses may be excluded where permitted by law.

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🔁 Exchanges

Eligible full-priced merchandise may qualify for an exchange, subject to product availability.

An exchange may not be completed when:

• The requested replacement is unavailable

• The item does not meet return conditions

• The product was marked Final Sale

• The return was submitted outside the eligible period

• The returned package is incomplete

• The merchandise has been used or damaged

When an identical replacement is unavailable, we may offer another eligible product, store credit, or a refund.

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🎟️ Store Credit

Where offered, store credit may be issued instead of a refund or exchange.

Store credit may:

• Be delivered electronically

• Be linked to the customer’s email address

• Be subject to separate redemption conditions

• Be unavailable for cash withdrawal

• Be limited to future purchases from our store

Any applicable store-credit terms will be provided when the return is approved.

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🛠️ Damaged, Defective or Incorrect Products

If your order arrives damaged, defective, incomplete, or different from what you purchased, contact us promptly.

Please provide:

• Your order number

• A clear description of the issue

• Photographs of the product

• Photographs of the outer packaging

• A photograph of the shipping label

• Photographs of any damage or missing components

Do not discard the product or packaging before our team completes its review.

Depending on the circumstances, an approved resolution may include:

• Replacement

• Exchange

• Store credit

• Partial refund

• Full refund

We will assess each case based on the information provided. 🧯

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📭 Missing Return Packages

Customers are responsible for keeping the return receipt and tracking details until the return has been fully processed.

If tracking shows no delivery, please contact the return carrier directly to begin an investigation.

We may be unable to issue a refund for a parcel that cannot be confirmed as delivered to the authorized return location.

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⛔ Returns We May Decline

A return request may be refused when:

• The 180-day period has expired

• The product has been used or altered

• Tags have been removed

• Parts or accessories are missing

• The item was marked Final Sale

• The item was returned without authorization

• The merchandise was damaged after delivery

• The package was sent to the wrong address

• Proof of purchase cannot be verified

• The request appears fraudulent or abusive

Nothing in this policy limits consumer rights that cannot legally be waived.

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🌾 A Quick Return Checklist

Before sending your parcel, make sure you have:

☑ Received return authorization
☑ Packed the correct product
☑ Included all accessories
☑ Kept original tags attached
☑ Covered previous shipping labels
☑ Used the approved return address
☑ Saved your tracking number

Nice—once those steps are complete, your package should be ready to go. 🛶

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📮 Return Support

Need help starting a return or checking the status of an existing request? Please contact us using the details below:

Brand: 𝒍𝒖𝒄𝒌𝒏𝒃𝒏𝒃𝒏𝒃™
Company: Gibson Homewares, Inc.
Business Address: 2410 Yates Ave, Commerce, CA 90040, United States
Telephone: +1 323-832-8900
Returns Email: service@yaznaaz.shop

When contacting us, include your order number and the email address used during checkout.

Suggested Landing-Page Buttons

Start a Return

Request an Exchange

Check My Refund Status

Contact Return Support