Shipping Policy

🚚 Delivery, Tracking & Shipping Information

At π’π’–π’„π’Œπ’π’ƒπ’π’ƒπ’π’ƒβ„’, we know waiting for an order can feel excitingβ€”and, well, a little impatient too! πŸ“¦ This page explains how orders are prepared, shipped, tracked, and delivered.

⏳ When Will My Order Arrive?

Most successfully paid orders leave our fulfillment facility within:

Up to 5 business days

After shipment, estimated delivery usually takes:

10–20 business days

The final delivery time may vary depending on:

  • Your destination

  • Carrier availability

  • Local postal operations

  • Customs clearance

  • Public holidays

  • Severe weather

  • Transportation delays

  • High-volume shopping periods

Processing time and shipping time are calculated separately.

Please keep in mind that delivery dates are estimates rather than guaranteed arrival dates. Occasionally, customs inspections or carrier disruptions may cause a package to take a little longerβ€”ugh, we know that can be frustrating! πŸ›«

πŸ—“οΈ Business-Day Processing

Orders are generally prepared during regular business days:

Monday through Friday, excluding public holidays

Orders placed on Saturday, Sunday, or a holiday will normally begin processing on the next available business day.

An order may go through several steps before shipment, including:

  • Payment confirmation

  • Inventory verification

  • Product inspection

  • Secure packaging

  • Shipping-label creation

  • Carrier collection

🌍 Where Do We Deliver?

We currently offer shipping to many destinations worldwide.

However, service availability can depend on:

  • Local carrier coverage

  • Product restrictions

  • Package weight or dimensions

  • Customs regulations

  • Remote-area limitations

  • Temporary delivery suspensions

If we discover that your location cannot be serviced, we will contact you as soon as reasonably possible to discuss an alternative solution, address correction, or order cancellation.

For destination questions, contact:

service@yaznaaz.shop

πŸ’΅ Shipping Cost

Our standard shipping charge is:

$5.99 USD per order

This fixed rate is intended to apply to eligible worldwide destinations.

Additional fees imposed by customs authorities, local governments, or delivery providers are not included unless clearly displayed during checkout.

International customers may be responsible for:

  • Import duties

  • Customs charges

  • Value-added tax

  • Brokerage fees

  • Local handling charges

These charges are determined by the destination country and are outside our control. 🌐

πŸ”Ž How Can I Track My Package?

Once your order has shipped, we will send a Shipping Confirmation Email containing the tracking number.

You may enter the tracking number on:

17TRACK

Tracking information may take approximately 24–48 hours to become active after the label is created.

So, if the number does not show an update immediately, no worriesβ€”the carrier may simply be waiting to scan the parcel at its first sorting facility. πŸ›°οΈ

Tracking Has Not Updatedβ€”What Should I Do?

Tracking may temporarily pause while the package:

  • Moves between distribution centers

  • Waits for a carrier scan

  • Passes through customs

  • Transfers to a local postal service

  • Travels internationally

  • Experiences weather or transportation delays

A temporary lack of tracking activity does not necessarily mean the parcel is lost.

If there has been no meaningful update for an unusually long period, please contact us with:

  • Your full name

  • Order number

  • Tracking number

  • Delivery country

  • A brief description of the issue

🏠 Can I Change My Shipping Address?

Address-change requests are accepted only before the order enters processing or shipment.

Requests should be submitted no later than:

11:00 PM Pacific Time on the same day the order was placed

Send the request to:

service@yaznaaz.shop

Please include:

  • Your order number

  • Original delivery address

  • Correct delivery address

  • Full recipient name

  • Contact telephone number

We will make a reasonable effort to help, but an address change cannot be guaranteed once fulfillment has started.

For security reasons, we may be unable to redirect an order after it has been packed, labeled, or transferred to the carrier. πŸ”

🧾 Can the Shipping Address Be Different From the Billing Address?

Yes, absolutely! πŸŽ‰

You may ship an order to an address that is different from the billing address connected to your payment method.

For example, you may send an order to:

  • Your home

  • Your workplace

  • A family member

  • A gift recipient

  • Another eligible delivery location

Please make sure the shipping address is complete and accurate before submitting payment.

The billing information should still match the information associated with the payment method whenever required by the payment provider.

✍️ Please Check Your Address Carefully

Before completing checkout, confirm the following:

  • Recipient’s full name

  • Street number and street name

  • Apartment, suite, or unit number

  • City

  • State or province

  • ZIP or postal code

  • Country

  • Telephone number

An incomplete or incorrect address may result in:

  • Delivery delays

  • Failed delivery attempts

  • Return-to-sender processing

  • Additional shipping charges

  • Loss of carrier eligibility

Any reshipping or redelivery cost caused by incorrect customer information may be the customer’s responsibility where permitted by law.

πŸ›ƒ Customs & International Delivery

International shipments may be inspected or delayed by the customs authority in the destination country.

Customs officials may request:

  • Recipient identification

  • Proof of purchase

  • Additional address information

  • Payment of duties or taxes

  • Product documentation

Customers are responsible for responding to customs or carrier requests promptly.

Unfortunately, we cannot control how long a customs review will take. Sometimes packages move through quickly; other times customs decides to take the scenic route! πŸ›‚

πŸ“­ Undeliverable or Refused Packages

A shipment may be returned when:

  • The address is incomplete

  • The postal code is incorrect

  • The recipient cannot be reached

  • Delivery is refused

  • Customs fees are unpaid

  • The package is not collected

  • Local restrictions prevent delivery

If a parcel is returned because of customer-provided information or refusal, the original shipping cost and any return-related charges may be deducted from an eligible refund where permitted by law.

πŸ“¦ Split Shipments

Some orders may arrive in more than one package.

This may happen when products:

  • Are stored at different fulfillment locations

  • Require different preparation times

  • Cannot be packed together safely

  • Are assigned to different carriers

When an order is divided, you may receive more than one tracking number and the packages may arrive on different days.

So, if only part of your order arrives first, hang tightβ€”the rest may still be on the way! 🚐

πŸ“Έ Damaged or Missing Delivery

If a parcel arrives damaged, incomplete, or appears to contain the wrong item, please keep:

  • The product

  • Outer shipping packaging

  • Mailing label

  • Internal packaging

  • Packing slip

Then contact us with clear photographs and your order number.

Please do not discard the packaging until our customer-care team has reviewed the case.

πŸ’Œ Need Shipping Assistance?

Questions about processing, tracking, delivery countries, or an address correction? Hey, just reach outβ€”we’ll be glad to take a look. 🌀️

Brand: π’π’–π’„π’Œπ’π’ƒπ’π’ƒπ’π’ƒβ„’
Company: Gibson Homewares, Inc.
Business Address: 2410 Yates Ave, Commerce, CA 90040, United States
Telephone: +1 323-832-8900
Customer Service Email: service@yaznaaz.shop

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